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* I’m having trouble redeeming my Mastercard Prepaid Card
- If you’re experiencing difficulties redeeming your Mastercard Prepaid Card and need to update the email address associated with it. Simply use different email adresse, it will work.
- Use of your card in the following countries for any transaction whatsoever is prohibited: Afghanistan (AF), Albania (AL), Belarus (BY), Central African Republic (CF), Cuba (CU), Democratic Republic Of The Congo (CD), Eritrea (ER), Ethiopia (ET), Iran (Islamic Republic Of) (IR), Iraq (IQ), Lebanon (LB), Libyan Arab Jamahiriya (LY), Mali (ML), Myanmar (Burma) (MM), Nicaragua (NI), North Korea aka Democratic People’s Republic of Korea (KP), Russian Federation (RU), Somalia (SO), South Sudan (SS), Sudan (SD), Syrian Arab Republic (SY), Tunisia (TN), Turkey (TR), Ukraine (UA), Venezuela (VE), Yemen (YE), Zimbabwe (ZW).
* How do I use a prepaid virtual Mastercard?
- For a detailed tutorial on using your prepaid virtual Mastercard, you can watch the Baxity Store YouTube guide which provides step-by-step instructions and helpful tips. This video guide will walk you through the entire process, ensuring you can use your card confidently and efficiently.
* What should I do if a merchant doesn’t accept my prepaid Mastercard?
Certain merchants may not accept payments made through a prepaid Mastercard. Baxity Store accepts no liability for this, and it is your responsibility to check the restrictions of each merchant before purchasing the item from our Baxity Store. If you encounter this issue:
- Check the merchant’s payment policy on their website or contact their customer service to confirm if prepaid Mastercards are accepted.
- If the merchant does not accept prepaid Mastercards, consider using another merchant that does.
- Add your virtual Mastercard to a digital wallet like Apple Pay or Google Pay. Some merchants might accept payments through these platforms even if they don’t accept prepaid cards directly.
By checking merchant restrictions in advance, you can avoid potential issues and ensure a smooth transaction process.