Help center
Account
How do I create an account on Baxity Store?What information is required to register for an account?Is my personal information secure on Baxity Store?I forgot my password. How can I reset it?Can I use my old password after changing it?I’m not receiving the password reset email. What should I do?How do I update my password if I’m already logged in?Can I change the email address associated with my account?Can I have multiple accounts with Baxity Store?How can I delete my Baxity Store account?
Verification
Why do I need to verify my identity on Baxity Store?Is my personal information secure during the identity verification process?Can I make transactions on Baxity Store without completing identity verification?How does identity verification work on Baxity Store?How long does the identity verification process take?What happens if my identity verification is not successful?What should I do if my camera isn’t working during the Sumsub verification process on my Android device?
Orders
How do I place an order on Baxity Store?What information is required to complete the ordering process?Can I purchase multiple virtual digital products in a single order?Is there a limit to the number of items I can include in one order?How can I view the status of my current orders?Can I modify or cancel my order after it has been placed?Are there any discounts or promotions available for bulk orders?How are digital products delivered after I complete my order?Can I review my order history on Baxity Store?What should I do if I haven’t received my digital product after completing the order?How are taxes and fees calculated and applied to my order?Is it possible to make bulk purchases on Baxity Store?
Refund
Payments
What payment methods are accepted on Baxity Store?What payment method is available for my country?How to choose a payment method?Can I use cryptocurrency to buy digital products?Do you support local payment methods, and how can I use them?Is there a fee associated with using a particular payment method?