FAQ ecoPayz

What do I get by opening an ecoPayz account with Baxity?

Creating an ecoPayz account through our link you get:

  • 2-hour account verification during business days
  • Lifetime Gold status after account verification
  • VIP status after depositing 10 000 EUR
  • Cash bonuses for big volume gamblers

Why ecoPayz is better than Skrill & Neteller?

ecoPayz offers lower fees. Currency conversion in your account is 1.49% while Skrill and NETELLER charge 3.99%. Transfers between accounts are free in ecoPayz, while in Skrill and NETELLER they are free starting from VIP Silver and higher.

How do I get the Gold status at ecoPayz?

To be granted a Gold status, you need to sign up for a new ecoPayz account using our special link and pass account verification. After that, you will get the Gold status automatically.

How do I get VIP status at ecoPayz?

To get VIP status at ecoPayz, you need to sign up for a new ecoPayz account using our special link and pass the account verification process. Once you get Gold status automatically after verification, you will need to deposit 10 000 EUR to your account. As soon as you are done, send us your ecoPayz account ID. We will check your account and grant a VIP status.

What documents do I need to provide to verify my ecoPayz account?

You will have to provide 2 types of documents:

  • A document verifying your identity. This can be your passport or ID card. Sometimes you may be asked to send driving license.
  • A document confirming your address. You can upload a utility bill or bank statement with a seal and bank worker’s signature. A PDF statement from online banking should be fine as well.

All documents must be not older than 3 months from the date of issue.

Also, you will need to provide your selfie with identity verification document.

How long does it take to verify my ecoPayz account?

According to the payment system rules, the verification process can take from 24 up to 48 hours during business days.

However, if you register an account using our special link, your account will get verified within 2 hours on business days.

Why can my documents be rejected?

There are 2 main reasons for this.

1. Your docs are hard to read, or not all corners of a document are visible.

2. They were amended in a graphic editor.

While the first problem can be quickly resolved by sending new improved images of your documents, the second one will make the security department suspicious. Therefore, we do not recommend editing your docs.

Manager from ecoPayz want to call me, what should I do?

ecoPayz can initiate a phone call due to 2 reasons

1. They get suspicious on fraud or money laundering. In this case, a phone call is a good way to explain the activity on your account. Get prepared and talk to an ecoPayz representative. Tell only the truth as even bad truth is better than a lie.

2. They can also call during your application for VIP status which implies high volumes, so the ecoPayz representative will ask you what are you planning to do with your account. Basically, the goal of such calls is to confirm your identity. The conversation is pretty short, followed by simple questions. It is better to answer all questions and tell the truth.

What is ecoPayz conversion fee?

ecoPayz offers multi-currency accounts, meaning that you will have to convert currencies rarely. There are 2 types of fees.

  • ecoAccount conversion fee – 1.49%
  • ecoCard conversion fee – 2.99%

How much does ecoPayz charge for internal transfers?

For verified accounts with Silver status, the fee is 1.5% (min. 0.5 EUR).

Gold accounts can send funds within the system free of charge. You can get instant Gold status by signing up through our special link and passing account verification.

How much does ecoPayz charge for bank withdrawals?

We recommend withdrawing funds in EUR as this is the primary ecoPayz currency for all transactions. Bank withdrawal fee depends on your country. Usually, it is around 5.9 EUR across the EU. Other countries may be charged 10 EUR + intermediary bank fee.

What is the fee for ecoCard ATM withdrawal?

ATM withdrawals from ecoCard cost 2% if the withdrawing currency is EUR, USD, GBP. If the currencies differ, a conversion fee of 2.99% applies.

What is ecoPayz deposit fee?

This fee depends on the currency and deposit method. The main methods are card and bank deposits.

Card deposit fee is 1.69% to 6% + 0.25 EUR. For UK & EU countries it is usually 1.69%, all other countries pay up to 6%.

The bank deposit fee is 0% to 8.5% and depends on the country and currency. If a deposit is made by a resident from the EU or the United Kingdom and from a bank located in the corresponding country, the deposit is likely to be free of charge. If a deposit goes from outside the EU or United Kingdom in an exotic currency, the fee can be rather high because it is considered as a SWIFT transfer which implies an intermediary bank + currency conversion.

What is the maximum amount to withdraw from ecoCard?

The max. daily amount is 750 EUR for Silver status and 1 500 EUR for Gold and higher.

Are there any limitations and restrictions for unverified ecoPayz accounts?

For unverified accounts, transactions are capped at 2 500 EUR including all transaction associated with a particular account.

How much money can I keep on my ecoPayz account?

It depends on your status.

  • Silver – 15,000 EUR
  • Gold – 100,000 EUR
  • Platinum – 120,000 EUR
  • VIP – no maximum

What is the maximum amount I can withdraw from a trading or gambling merchant to ecoPayz?

You can withdraw up to 1 000 000 EUR per transaction. However, be ready to provide evidence of your winnings when withdrawing big sums.

How can I get an ecoCard?

ecoCard can be issued only to the European Economic Area and United Kingdom residents. To order a card, simply register an ecoPayz account and pass account verification.

Why do I need an ecoCard?

With this card, you can access your ecoAccouont balance anytime, anywhere. You can use it to withdraw funds at ATM, pay for online and offline shopping, and deposit funds to trading or gambling merchants.

Can I use ecoCard to pay in offline shops?

Yes, and it is free of charge if the transaction goes in the same currency – EUR, USD, GBP. If you pay in another currency, conversion fee of 2.99% will apply.

Can I use ecoCard to withdraw from ATMs?

Yes. The max. amount to withdraw is 750 EUR or its equivalent. The fee is 2%. If you withdraw in a currency other than EUR, USD, GBP, a conversion fee of 2.99% will be added.

How much does the issue and delivery cost?

It is absolutely free. You pay only for ATM withdrawals or currency conversions.

When does ecoCard expire?

The card is valid for 4 years and can be re-issued after expiration.

What do I get by opening an ecoPayz account with Baxity?

Creating an ecoPayz account through our link you get:

  • 2-hour account verification during business days
  • Lifetime Gold status after account verification
  • VIP status after depositing 10 000 EUR
  • Cash bonuses for big volume gamblers

Why ecoPayz is better than Skrill & Neteller?

ecoPayz offers lower fees. Currency conversion in your account is 1.49% while Skrill and NETELLER charge 3.99%. Transfers between accounts are free in ecoPayz, while in Skrill and NETELLER they are free starting from VIP Silver and higher.

How do I get the Gold status at ecoPayz?

To be granted a Gold status, you need to sign up for a new ecoPayz account using our special link and pass account verification. After that, you will get the Gold status automatically.

How do I get VIP status at ecoPayz?

To get VIP status at ecoPayz, you need to sign up for a new ecoPayz account using our special link and pass the account verification process. Once you get Gold status automatically after verification, you will need to deposit 10 000 EUR to your account. As soon as you are done, send us your ecoPayz account ID. We will check your account and grant a VIP status.

What documents do I need to provide to verify my ecoPayz account?

You will have to provide 2 types of documents:

  • A document verifying your identity. This can be your passport or ID card. Sometimes you may be asked to send driving license.
  • A document confirming your address. You can upload a utility bill or bank statement with a seal and bank worker’s signature. A PDF statement from online banking should be fine as well.

All documents must be not older than 3 months from the date of issue.

Also, you will need to provide your selfie with identity verification document.

How long does it take to verify my ecoPayz account?

According to the payment system rules, the verification process can take from 24 up to 48 hours during business days.

However, if you register an account using our special link, your account will get verified within 2 hours on business days.

Why can my documents be rejected?

There are 2 main reasons for this.

1. Your docs are hard to read, or not all corners of a document are visible.

2. They were amended in a graphic editor.

While the first problem can be quickly resolved by sending new improved images of your documents, the second one will make the security department suspicious. Therefore, we do not recommend editing your docs.

Manager from ecoPayz want to call me, what should I do?

ecoPayz can initiate a phone call due to 2 reasons

1. They get suspicious on fraud or money laundering. In this case, a phone call is a good way to explain the activity on your account. Get prepared and talk to an ecoPayz representative. Tell only the truth as even bad truth is better than a lie.

2. They can also call during your application for VIP status which implies high volumes, so the ecoPayz representative will ask you what are you planning to do with your account. Basically, the goal of such calls is to confirm your identity. The conversation is pretty short, followed by simple questions. It is better to answer all questions and tell the truth.

What is ecoPayz conversion fee?

ecoPayz offers multi-currency accounts, meaning that you will have to convert currencies rarely. There are 2 types of fees.

  • ecoAccount conversion fee – 1.49%
  • ecoCard conversion fee – 2.99%

How much does ecoPayz charge for internal transfers?

For verified accounts with Silver status, the fee is 1.5% (min. 0.5 EUR).

Gold accounts can send funds within the system free of charge. You can get instant Gold status by signing up through our special link and passing account verification.

How much does ecoPayz charge for bank withdrawals?

We recommend withdrawing funds in EUR as this is the primary ecoPayz currency for all transactions. Bank withdrawal fee depends on your country. Usually, it is around 5.9 EUR across the EU. Other countries may be charged 10 EUR + intermediary bank fee.

What is the fee for ecoCard ATM withdrawal?

ATM withdrawals from ecoCard cost 2% if the withdrawing currency is EUR, USD, GBP. If the currencies differ, a conversion fee of 2.99% applies.

What is ecoPayz deposit fee?

This fee depends on the currency and deposit method. The main methods are card and bank deposits.

Card deposit fee is 1.69% to 6% + 0.25 EUR. For UK & EU countries it is usually 1.69%, all other countries pay up to 6%.

The bank deposit fee is 0% to 8.5% and depends on the country and currency. If a deposit is made by a resident from the EU or the United Kingdom and from a bank located in the corresponding country, the deposit is likely to be free of charge. If a deposit goes from outside the EU or United Kingdom in an exotic currency, the fee can be rather high because it is considered as a SWIFT transfer which implies an intermediary bank + currency conversion.

What is the maximum amount to withdraw from ecoCard?

The max. daily amount is 750 EUR for Silver status and 1 500 EUR for Gold and higher.

Are there any limitations and restrictions for unverified ecoPayz accounts?

For unverified accounts, transactions are capped at 2 500 EUR including all transaction associated with a particular account.

How much money can I keep on my ecoPayz account?

It depends on your status.

  • Silver – 15,000 EUR
  • Gold – 100,000 EUR
  • Platinum – 120,000 EUR
  • VIP – no maximum

What is the maximum amount I can withdraw from a trading or gambling merchant to ecoPayz?

You can withdraw up to 1 000 000 EUR per transaction. However, be ready to provide evidence of your winnings when withdrawing big sums.

How can I get an ecoCard?

ecoCard can be issued only to the European Economic Area and United Kingdom residents. To order a card, simply register an ecoPayz account and pass account verification.

Why do I need an ecoCard?

With this card, you can access your ecoAccouont balance anytime, anywhere. You can use it to withdraw funds at ATM, pay for online and offline shopping, and deposit funds to trading or gambling merchants.

Can I use ecoCard to pay in offline shops?

Yes, and it is free of charge if the transaction goes in the same currency – EUR, USD, GBP. If you pay in another currency, conversion fee of 2.99% will apply.

Can I use ecoCard to withdraw from ATMs?

Yes. The max. amount to withdraw is 750 EUR or its equivalent. The fee is 2%. If you withdraw in a currency other than EUR, USD, GBP, a conversion fee of 2.99% will be added.

How much does the issue and delivery cost?

It is absolutely free. You pay only for ATM withdrawals or currency conversions.

When does ecoCard expire?

The card is valid for 4 years and can be re-issued after expiration.

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