FAQ Paysera

In which countries does Paysera not offer its services?

Paysera does not serve the following countries: Iran, Democratic People’s Republic of Korea, Iraq, Cuba, Syria, Yemen, Libya, Myanmar, Sudan, South Sudan, Afghanistan, Central African Republic, Eritrea, Guinea, Guinea Bissau, Lebanon, Somalia, Zimbabwe.

In which countries does Paysera exercise particularly strict supervision?

In the following countries, registration and maintenance is possible, but Paysera can apply particularly thorough verification: Argentina, Albania, Algeria, Angola, Bosnia and Herzegovina, Cambodia, Ecuador, Indonesia, Kuwait, Laos, Liberia, Namibia, Nicaragua, Papua New Guinea, Tajikistan, Turkey, Uganda.

What are the benefits of Paysera for me?

Paysera can become a good alternative to regular on-ground banks offering a handy mobile app, an IBAN account, SEPA and SWIFT systems, low-cost currency conversions, VISA card for only 0.45 EUR / month, and free transfers within the system.

Is there a fee for internal transfers at Paysera?

No, all transactions to other Paysera accounts are free.

How much does a SEPA transfer within the EU cost?

All transfers within the SEPA system are free.

How much does a EUR transfer cost outside the EU?

The fee for such transfers is 7 EUR. Note, that an additional fee from an intermediary bank can add up to the total cost.

How much are worldwide or SWIFT transfers?

There is a vast range of fees for such transfers depending on the country and currency. You can find more information about this on Paysera website: https://www.paysera.com/v2/en-GB/fees/transfers-in-other-currencies

To what countries does Paysera send its Prepaid Visa card?

Paysera Prepaid Visa card is sent out to countries within the European Economic Area: Austria, Belgium, Bulgaria, United Kingdom, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

However, residents of other countries can also receive a card if they have a possibility to pick it in person in one of the SEPA countries.

How much is the card issue, delivery, and service?

Card issue ranges from 3 to 10 EUR depending on the country. Shipping depends on the country and the delivery method. While regular letter delivery costs 4 EUR, DHL can get as high as 50 EUR. Monthly service fee is 0.5 EUR.

What is a withdrawal limit and fee for Paysera Visa?

ATM daily withdrawal limit is 600 EUR. The fee depends on the country and currency. You will pay 1 EUR for withdrawing within the EU. If you withdraw in a different currency, it will cost 1 EUR + 1.8%. ATM withdrawals outside the EU are 1.8% + 1.5 EUR + conversion fee which is usually not higher than 0.2%. There is no fee for offline purchases. Daily shopping limit is 10 000 EUR.

What transactions can I make with Paysera Visa?

Paysera Visa provides vast opportunities. You can pay for online and offline shopping, transfer funds to other cards using third-party services, deposit to gambling and trading platforms, add your card to other payment systems like Paypal.

When does Paysera Visa expire?

The card is valid for 4 years.

How do I open a Paysera business account?

First, you need to register a personal account and pass account verification. A business account can be opened by a company owner or its official representative by filling out a special application form and attaching a company registration document, a certificate of incorporation, and a power of attorney. A Paysera representative will contact you during a business day, or you will be notified about successful registration of a business account.

What can I do with a business account?

You can use it just like a regular company bank account: send and receive payments, convert currencies, withdraw funds from a card etc. Besides, there are additional options such as accepting payments in your online or offline store.

Does Paysera offer automatic solutions for website integration?

Yes, Paysera has a wide range of applications for various online platforms: ECWID, eshoprent, Getshopin.lt, gombashop.com, HostBill, ImpressPages, Joomla, Magento, Mozello, nopCommerce, OpenCart, osCommerce, Payum, PrestaShop, Ruby on rails 2.3, Shop-Script Premium, Shopify, Shopiko, shopiteka, Sylius, verskis.lt, Webasyst Shop-script, Weebly, WHMCS, WiX.com, WordPress, xStore, ZenCart.

How much is the opening of a business account and its service?

Opening a new account for companies from the EU is free. For companies outside the EU – 10 EUR. Big international companies or financial service providers will have to pay 100 EUR. There is no monthly fee for account maintenance, although there is a fee of 5 EUR if the account was inactive for more than 2 years. If the balance is insufficient, the account will be closed.

In which countries does Paysera not offer its services?

Paysera does not serve the following countries: Iran, Democratic People’s Republic of Korea, Iraq, Cuba, Syria, Yemen, Libya, Myanmar, Sudan, South Sudan, Afghanistan, Central African Republic, Eritrea, Guinea, Guinea Bissau, Lebanon, Somalia, Zimbabwe.

In which countries does Paysera exercise particularly strict supervision?

In the following countries, registration and maintenance is possible, but Paysera can apply particularly thorough verification: Argentina, Albania, Algeria, Angola, Bosnia and Herzegovina, Cambodia, Ecuador, Indonesia, Kuwait, Laos, Liberia, Namibia, Nicaragua, Papua New Guinea, Tajikistan, Turkey, Uganda.

What are the benefits of Paysera for me?

Paysera can become a good alternative to regular on-ground banks offering a handy mobile app, an IBAN account, SEPA and SWIFT systems, low-cost currency conversions, VISA card for only 0.45 EUR / month, and free transfers within the system.

Is there a fee for internal transfers at Paysera?

No, all transactions to other Paysera accounts are free.

How much does a SEPA transfer within the EU cost?

All transfers within the SEPA system are free.

How much does a EUR transfer cost outside the EU?

The fee for such transfers is 7 EUR. Note, that an additional fee from an intermediary bank can add up to the total cost.

How much are worldwide or SWIFT transfers?

There is a vast range of fees for such transfers depending on the country and currency. You can find more information about this on Paysera website: https://www.paysera.com/v2/en-GB/fees/transfers-in-other-currencies

To what countries does Paysera send its Prepaid Visa card?

Paysera Prepaid Visa card is sent out to countries within the European Economic Area: Austria, Belgium, Bulgaria, United Kingdom, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

However, residents of other countries can also receive a card if they have a possibility to pick it in person in one of the SEPA countries.

How much is the card issue, delivery, and service?

Card issue ranges from 3 to 10 EUR depending on the country. Shipping depends on the country and the delivery method. While regular letter delivery costs 4 EUR, DHL can get as high as 50 EUR. Monthly service fee is 0.5 EUR.

What is a withdrawal limit and fee for Paysera Visa?

ATM daily withdrawal limit is 600 EUR. The fee depends on the country and currency. You will pay 1 EUR for withdrawing within the EU. If you withdraw in a different currency, it will cost 1 EUR + 1.8%. ATM withdrawals outside the EU are 1.8% + 1.5 EUR + conversion fee which is usually not higher than 0.2%. There is no fee for offline purchases. Daily shopping limit is 10 000 EUR.

What transactions can I make with Paysera Visa?

Paysera Visa provides vast opportunities. You can pay for online and offline shopping, transfer funds to other cards using third-party services, deposit to gambling and trading platforms, add your card to other payment systems like Paypal.

When does Paysera Visa expire?

The card is valid for 4 years.

How do I open a Paysera business account?

First, you need to register a personal account and pass account verification. A business account can be opened by a company owner or its official representative by filling out a special application form and attaching a company registration document, a certificate of incorporation, and a power of attorney. A Paysera representative will contact you during a business day, or you will be notified about successful registration of a business account.

What can I do with a business account?

You can use it just like a regular company bank account: send and receive payments, convert currencies, withdraw funds from a card etc. Besides, there are additional options such as accepting payments in your online or offline store.

Does Paysera offer automatic solutions for website integration?

Yes, Paysera has a wide range of applications for various online platforms: ECWID, eshoprent, Getshopin.lt, gombashop.com, HostBill, ImpressPages, Joomla, Magento, Mozello, nopCommerce, OpenCart, osCommerce, Payum, PrestaShop, Ruby on rails 2.3, Shop-Script Premium, Shopify, Shopiko, shopiteka, Sylius, verskis.lt, Webasyst Shop-script, Weebly, WHMCS, WiX.com, WordPress, xStore, ZenCart.

How much is the opening of a business account and its service?

Opening a new account for companies from the EU is free. For companies outside the EU – 10 EUR. Big international companies or financial service providers will have to pay 100 EUR. There is no monthly fee for account maintenance, although there is a fee of 5 EUR if the account was inactive for more than 2 years. If the balance is insufficient, the account will be closed.

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