Neteller Account Verification

After registering onto NETELLER, you will need to verify your identity as much for security purposes as for loosening the restrictions on your account. Going through every step of the verification procedure is essential if you are hoping to optimise your new account and enjoy more varied transaction methods, including the opportunity of ordering a Net+Prepaid Mastercard.

Such thorough completion will grant you relaxed caps on your transfers as well as maximum limits on transactions, withdrawals to a bank account or via ATM using Net+. Luckily, verifying your personal data (for Baxity clients) will take less than 24 hours without the need for a prior deposit.

By the way, after verifying your NETELLER account, you can easily and quickly pay for vouchers, gift cards, or prepaid cards on the Baxity Store with this payment system. Let’s try the link below!

Ways which you can verify your personal data

There are two ways to pass verification in NETELLER:

  1. Via
  2. Via NETELLER mobile application, which should be pre-installed on your smartphone.

Before you go on about how to verify your account, you should also keep in mind that there are also two different ways to go through the registration process, each affecting commissions and limits in their own particular way. These are crucial in determining the opportunities you will be offered and conversely, the costs you might face later on.

Method 1: Carry out a regular registration and verification directly with NETELLER, either through the site or application, and pay a $5 deposit charge

Method 2: Registration and verification to NETELLER through to unlock the following benefits:

  • Verification in 24 hours, not 2-5 days;
  • No $5 deposit required for verification;
  • VIP Bronze Pro status, with reduced currency conversion rates (up to 3.79%),
  • Increased limit for ATM withdrawals (up to $3,300 per day) and card payments (up to $7,000 per day),
  • Increased Bitcoin purchase/sale limits 2.5 times to $40,000 per month.

In addition to the above, connection to Baxity allows you to unblock VIP Silver status for just a small $5 000 in deposits within 30 after the registration.

Step-by-step process of verification for regular customers

Verification for 1 business day without deposit (when registering an account via Baxity)

24-hour verification

By creating your NETELLER account via Baxity, your account will be fully verified within just 24-hours of your completion of these steps instead of the usual 2 to 5 business days, and you will even bypass the preliminary $5 deposit.

Such accelerated verification without the long wait and prior deposit is fully attainable as long as you have registered with NETELLER via the link provided by and then verified as usual.

Apply for a Bronze PRO status upgrade

Once NETELLER has processed your expedited verification, you will be granted an instantaneous VIP Bronze PRO account status with no prior deposit asked for. Use the link provided on by entering your account ID and email to benefit from reduced fees on your transactions and even higher limits.

Bronze Pro VIP status will slash the commission set on currency conversion down to 3,79% instead of the regular 3,99% rate. You will also be granted a more generous pass on your daily ATM withdrawals, hereby raised to $3 300.

You will be able to profit from these advantages without a single digression from your standard verification process, except for the $5 saved on the now unrequired prior deposit.

Standard verification with preliminary deposit $5

To go through the standard verification, it will suffice to log into your account as usual to complete the process. You can go ahead with the following steps on how to verify if your laptop or monitor possesses a webcam, the second method will be appropriate for those who don’t.

The verification process as a whole will proceed in just two simple stages: identity verification and residence verification. Before getting started, it is wise to make sure that you have the following documents ready on hand for submission:

  1. ID document (passport, driver’s license or ID card)
  2. Address document (bank statement, utility bill, etc.)
  3. PC or laptop with a functioning webcam
  4. $5 to complete the deposit and validate your verification application

 1. Refill your NETELLER account

Have a minimum of $5 stocked up in your account which you can upload via the Deposit section of your profile or receive via a transfer from another user or merchant.

2. Sign onto NETELLER

As you log into the desktop site you may access the verification page by clicking on the “Settings” tab at the account details drop-down menu.

You will be taken to the full “Settings” page, where you need to choose “Verification” tab and click “Verify now”. Clicking on the button will immediately redirect you to the verification form.

By registering through Baxity, you will immediately be able to skip to the ID verification step by bypassing the required fund’s deposit.

Neteller Account Verification


Neteller Account Verification3. Step 1 verification – Identity verification

3.1 Connect your Facebook profile (optional)

Although this step is completely optional, linking your Facebook profile with your account will simplify the verification of certain parts of your personal information. If you do not have a Facebook profile or do not wish to share your data, you may skip this step.

When completing this step, it is crucial that every detail of your profile, including your name, date of birth, address and email, are all perfectly concurrent with those of your NETELLER account.

3.2 Choose your ID verification option

You will be allowed to choose between a mobile verification or a direct photo upload. Click on “Upload Photos”.Neteller Account Verification

4. Upload the relevant photos

Select the country from the drop-down menu which has issued the ID you will be submitting. This may be different from your present country of residence, so care should be taken not to confuse the two as this could inadvertently slow down your verification process.

Click on either “Passport”, “Identity card” or “Driver’s licence”, as your choice of upload, and you will be redirected to a submission page. You should make sure that your webcam is connected and fully working to click on the first link, “Take photo”, or the second, “Upload file” to upload a picture of your ID to complete the first step of  ID verification. Make sure that your webcam is authorised on your browser, you will need it on the second step of ID verification – online selfie. To pass it, just follow the prompts on the screen.

Neteller Account Verification Neteller Account Verification Neteller Account Verification Neteller Account Verification Neteller Account VerificationUpon successful completion of the upload, your ID verification status will be set placed “In Review”. You will be asked to wait a few seconds for the quality of your submission to be checked to confirm your ID verification.

5. Verify the address on your account

To complete this step, you can either allow your browser to share your current location for you or conversely upload a document containing a proof of your residence which matches up to your account address. In the first instance, you can click on “Geolocation” for your browser to open up a pop up for you to “Allow” it to know your location.

There is a chance that this step will already be completed if your browser location has already been shared before or you have chosen to link your Facebook profile in the previous step. These options will be dependent on your country of residence and their respective policies.

Otherwise, you may follow the “Upload Address Document” link on how to manually submit a proof of residence that is not more than three months old. You should select the type of document from the drop-down menu, click “Upload files” and “Continue” to finish the process.

Neteller Account Verification Neteller Account Verification Neteller Account Verification6. Finalise your verification

A summary page will display your successful verification form completion, and you may exit the page by clicking on “Go to dashboard”.

Neteller Account Verification

Mobile verification with preliminary deposit 5$

Get the NETELLER app on your phone

In order to successfully verify your account using your smartphone, you will need to download the app from the IOS App Store or Google Play Store if you haven’t done so already.

Log into your account

After signing in, on your profile, go under “Verify your identity”. This will guide you through a slideshow detailing information on how to follow through the process and the documents needed. Once you are satisfied with these requirements, you may click on “Verify Now” to start up your verification process.

Select your country and document

Choose your ID’s country of an issue from the drop-down menu and choose between “Passport”, “Driver License” or “Identity Card” as your piece of identification of choice.

Photograph your ID

The relevant icon will open up your camera for you to scan both sides of your ID, making sure that all the fine print shows up in high contrast.

Upload your selfie

You should ensure that your face is correctly aligned close enough to the screen for three seconds until the app validates your picture. You should ensure that your eyes are visible at all times and that you take off any hats or glasses prior to your photo taking. In just a few instants, the app will validate your ID verification.

Neteller Account Verification

Neteller Account Verification

If everything is in order, you will be notified of your successful upload with the following message, “Documents uploaded and pending”. Once thoroughly reviewed, you will receive the confirmation of your verification via the email associated with your account.

Documents needed for verification and their requirements

To complete all steps of NETELLER’s verification process, you will need to prove both your identity and place of residence by uploading the relevant documents.

ID verification documents:

  • Passport or
  • ID card or
  • Driver’s License

You should make sure that your ID photo complies with the following criteria:

  • PDF, jpeg, jpg, GIF or BMP format
  • a file size below 5 MB
  • full corners visible
  • ID is not expired

Address verification documents if you do not choose to activate your geolocation:

  • Utility bills for your home or
  • Relevant bank statements or
  • Signed confirmation from your bank or
  • Tax documents or other relevant official documents issued by the government

Manual address verification requirements:

  • Full name and address matching that of your registered account
  • Date of issue not more than 3 months old
  • Printed document (no online version)

Ultimately, there only two ways to go through the verification process:

Standard verification

This can take anywhere from 3 days to as long as a week, only after you have paid the mandatory $5 deposit. After this wait, you will be in possession of a regular verified NETELLER account.

Accelerated verification via Baxity

Not only can you skip the long wait and get through the entire process in 24 hours, but you also will not have to spend a single dollar in deposits.  Once complete, you will be able to enjoy a VIP Bronze Pro status with more lenient fees for currency conversion and more reasonable caps on your ATM cash withdrawals using the Net+ Mastercard.


  1. I think I will use you to sign up for neteller but I wanna know something first. Is the 24 hours include weekends? I want to have account working right away so I can make a casino deposit and I don’t want to wait until the next business day.

    1. Dear Kaia, thank you for your question! People that create Neteller accounts with us usually get verified within 24 hours. On business days it can take less time, on weekends – a bit more.

  2. I used your link to sign up for an account but still have not been verified and it has been more than 24 hours. Why is this? I sumitted all the documents they asked for

    1. Dear Pahal, thank you for your question! Our clients usually get verified in 24 hours. There are actually can be a lot of reasons why your account hasn’t been verified yet. First possible reason: you created Neteller account via Neteller website directly. Second reason: your documents were rejected by Neteller; in this case, you should find out why the documents were rejected and submit them again. We will try to help you; please contact our support in a live chat on our website.

    2. I’m trying to open an account with neteller but my country seems not serviced, could you help me on this?

      1. Dear EVIDENCE, thank you for your question! If your country isn’t in the list of available countries in Neteller registration form, it means that Neteller doesn’t provide it’s service in your country and you can’t open Neteller account in this country. Even if that’s the case you can try Skrill or acoPays, maybe these e-wallets are available in your country. These e-wallets are similar to Neteller in some respects, so these can be suitable options for you.

    3. I have submitted a valid driving license,but my account cannot be verified,why is it so??

      1. vincent, thank you for your question! The verification procedure consists of 3 stages: passport / driver’s license, address confirmation and online selfie. If you submitted all 3 documents, try replacing the license photo with a passport photo. We remind you that the photo must be readable, without cropped corners and glare.

  3. Thx for the guide but I have question: my id is years old and i look kinda different now (well a lot different). will my verification accepted? i don’t want to get new id just for this.

    1. barracudachomp, thank you for your feedback! In this case, anyway you can try to upload the photo of your ID; if it is rejected due to the fact that your face looks completely different in reality you can verify your identity using your driving license or passport.

      1. okay, I will try it and see what happens. hopefully they accept it! the selfie requirment seems little strange to me. if they reject my verification how I will find out? Do they email me later or does it tell me right away?

        1. If your documents are rejected you will be notified about it by e-mail. If you create an account via our link, you will get the reply concerning verification in about 24 hours.

  4. i keep getting transaction failed message each time i try to make a deposit please help

    1. Hello, emmanuel! There may be several reasons for this. For example, you can choose “gambling purposes” as the Deposit goal, but your Bank cancels the transaction due to the prohibitions of the legislation of your country. Please contact us at online chat or email us at and we will find a solution. We work online from 8 to 18 in UTC time on weekdays.

  5. I don’t have a Facebook account… Is it possible to link up with another form of social media, such as Linkedin?

    1. Hello, Marie! Thank you for your question. No, unfortunately you can link only your Facebook account to your Neteller. But this is not a required option, you can skip the step with Facebook verification and immediately start uploading documents for identification.

  6. Why my wallet not verify 10 times i try and i send all documents. Everytime want address. Who is help me

    1. Farid, thank you for your comment! For some reason, address verification usually causes difficulty for many users. But if you adhere to a few rules, then there should be no problems:

      – the document must be no older than 3 months from the date of issue;
      – the document must contain the full name and address specified by you when registering the account;
      – the document must be signed or stamped;
      – photo or scan of the document must be clear and easy to read.

      If you have a problem with your documents, you can always send them to us, we will study them and help you find a solution. You can do this in our online chat (works on weekdays from 7 am to 5 pm UTC) or by mail

  7. This was a good read! I folowed the guide and used my phone app to do the neteller verification. it was so long to scann the documents but then I didn’t have to pay the $5 since I used the link

    1. imkaka, we try to make the content as useful and understandable as possible for readers, so thank you for your feedback about it! Unfortunately, the document scanner in the Neteller app can sometimes work poorly, so we usually advise customers to upload photos of documents via a PC.

      Also, we remind you that after passing the verification, you should have been assigned the status of VIP Bronze Pro. If this has not happened yet – write to us in the chat or by email 🙂

  8. I’m 2 weeks trying to set up account and I have money in it but da won’t let me take it out until I send them my bank statements which I did 300 times and every time rejected this is a scam app da won’t verify your account da will keep your money

    1. Sean, the address document (including bank statement) must be no older than three months, contain your full name and address that match the information you provided during registration. The document must also be signed or stamped.

      Does your document meet all the requirements described above? If not, you need another document.

      If yes, but they still reject it – try to solve the issue with their telephone support, they will be able to say more precisely what is the matter. Contact: +44 20 3308 9525 (Skype calls are rather cheap 0.023 $/min).

  9. Impossible to verify my address not working broken site scam I send in 100 times and nothing and there no live chat to help just a bot

    1. Sean, since I do not see the documents that you sent for verification, I can only advise you to contact them by phone. I duplicate it from the comment above: +44 20 3308 9525 (Skype calls are rather cheap 0.023 $/min). They do not have online chat, only email and telephone line, but email is also long waiting.

  10. I can’t deposit system is showing sharing creditentials or multiple account problem why is this so I created an account with neteller and closed the account why is it still affecting me

    1. Thanks for your feedback.
      I understand that sometimes it could be disturbing. It might be a system bug that sometimes occurs and can be fixed only by the Neteller support team. You need to contact Neteller support directly with the request to delete previous account.

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